Join us on 'Facebook'
and 'Twitter' for specials,
updates and FREE gifts!
Facebook
Twitter

Hen's Heaven Service Areas

Sunshine Coast - Gold Coast

Brisbane - Ipswich

Hens Heaven’s Terms and Conditions for the Pamper Party, Hens Party and Corporate Pamper Packages

Definitions

In these conditions the following expressions shall be given to the following meanings:

The Client– any person, firm, company or organisation placing an order with Hens Heaven for beauty, massage or meditation pamper treatments.

Freelance Staff – any person who is supplied by Hens Heaven with a view to carrying out pamper treatments for or on behalf of Hens Heaven.

Pamper Party– the period during which a staff member provides massage, beauty or holistic treatments to the client.

Pamper Treatments – care, given by a staff by procedures or applications that are intended to relieve stress or to enhance well being or for enjoyment purposes.

Brisbane,    Gold Coast,     Sunshine Coast,     Ipswich

Hens Heaven

1. Hens Heaven will do its utmost to ensure the completion of the pamper party engagement in its entirety. If a Hens Heaven staff member is unable to perform his/her full engagement due to sickness, injury or any other reason then Hens Heaven will use all reasonable endeavours to complete its obligation by providing an alternative Hens Heaven staff member. Should any part of the pamper party engagement not be fulfilled in its entirety, Hens Heaven will deduct on a pro-rata basis the cost of the unfulfilled portion of the pamper party engagement

2. Hens Heaven will prior to the pamper party take all reasonable endeavours to introduce suitable Hens Heaven Freelance Staff to the client. Hens Heaven will obtain all relevant work permits where necessary and also satisfy all medical requirements, qualifications and insurance as may be required by law in relation to engagement of a Freelance Staff Member.

3. Hens Heaven shall not be liable to the client for any loss, injury, damage, expense or delay suffered by the Client or the Freelance Staff member. This exclusion shall extend (but not be limited) to the consequences of any act or omission (whether wilful, negligent, reckless, dishonest or otherwise) which takes place during the pamper party on the part of the Freelance staff member or the client. The client acknowledges that the Hens Heaven charges are set on the basis that it has no such liability.

4. Hens Heaven operates equal opportunities policies governing its dealings with employees, Freelance Staff and Clients

Brisbane,    Gold Coast,     Sunshine Coast,     Ipswich

Our Staff

5. Staff are required to act in a professional and respectable manner at all times. Staff are self-sufficient, providing their own equipment for the pamper package treatments offered.

6. Freelance Staff are not employees of Hens Heaven. Each is self-employed or engaged under a contract for services.

7. The Freelance Staff is entitled to pre-scheduled breaks during the course of the pamper party. These may be taken as individual breaks or as an elongated break depending on arrangements with the client.

Brisbane,    Gold Coast,     Sunshine Coast,     Ipswich

The Client

8. The Client may be asked to provide standard tables and chairs and water refreshments.

9. The Client will ensure that adequate room and day or night light is provided and access to toilets, water and a washing up area is provided as advised by Hens Heaven in order for the Freelance Staff to perform their pamper package treatments and will ensure that the Freelance Staff is warmly welcomed upon their arrival.

10. The Client will ensure that all guests have fully completed and signed appropriate consent documentation prior to receiving pamper package treatments at the request of Hens Heaven.

11. The Client will take all reasonable endeavours to ensure that guests limit the intake of alcoholic beverages prior to receiving pamper package treatments. The legal limit for driving is a suitable guideline.

12. The Client will ensure that guests are ready a few minutes prior to their pre-scheduled pamper party treatments. The Freelance Staff will make every effort to accommodate any changes due to lateness but in such an event Hens Heaven will have no liability for any loss of pamper treatment time.

13. The Client is responsible for providing an accurate address and relevant contact details for the pamper party. Hens Heaven will have no liability for any loss of pamper treatment time due to inaccurate address information. An appropriate car space also must be provided close to the address for the unpacking and packing of beauty and party equipment.

14. The Client must allow Hens Heaven to access the pamper party address at least 30 minutes prior to first scheduled pamper party treatment on the day or night to allow enough time for the Freelance Staff to set up their equipment appropriately and safely and allow enough time for communication between Freelance Staff and The Client regarding the pamper day schedule.

Brisbane,    Gold Coast,     Sunshine Coast,     Ipswich

Treatments

15. Freelance Staff have the right to refuse or terminate treatments if any of the following apply: Intoxication, Misconduct, Solicitation, Broken Skin or Any medical condition not mentioned at the time of booking

Please note that should any of the above occur no refunds will be given for pamper packages not carried out.

Brisbane,    Gold Coast,     Sunshine Coast,     Ipswich

Fees & Cancellations

16. All fees will be pre-paid at least 10 days prior to the pamper party unless alternative arrangements have been made with a representative of Hens Heaven. If payment is not received at least 10 days prior to the pamper party Hens Heaven has the right to decline booking or apply a 20% late fee to the total cost of the pamper party.

17. If the Client cancels the pamper party with at least 7 days notice, they will be entitled to a refund of moneys paid, excluding any deposits. If less than 7 days notice is received, 50% of the total cost of the party will be refunded, excluding any deposits.

18. Refunds for individual pamper treatments cannot be provided if the pamper packages is cancelled with less than 7 days notice. It is suggested that any cancelled pamper packages time is shared between the remaining guests.

19. If the pamper party is cancelled by Hens Heaven a full refund, including deposits, will be provided.

Brisbane,    Gold Coast,     Sunshine Coast,     Ipswich

Disclaimer for Website

The information and other material provided on this website is general in nature and is provided for information purposes only.

20. Hens Heaven makes no representation or warranty regarding the nature, completeness, currency or accuracy of any information or material contained on this website and reserves the right to amend, alter or update the information or material without prior notice.

21. Where links to other websites are contained on this website, such links are provided for general information only and Hens Heaven makes no representation or warranty as to the information or material contained on those websites. Hens Heaven does not endorse, recommend or approve of any linked website or the information or material contained within any linked website.

22. Hens Heaven does not warrant or represent that this website or any files obtained or accessed through this website are free from viruses or other defects or errors.

23. To the extent permitted by law Hens Heaven shall not be liable or responsible for any loss or damage suffered in any way either directly or indirectly by any person using this website or any material or information contained on this website.

24. Unless expressly stated to the contrary, Hens Heaven owns the Copyright in all information and material contained on this website and any use of the information and material contained on this website is permitted only in accordance with the Copyright Act 1968 (Cth).

Brisbane,    Gold Coast,     Sunshine Coast,     Ipswich

Amendments

25. We may update these terms from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

Brisbane,    Gold Coast,     Sunshine Coast,     Ipswich

Jurisdiction

26. These conditions and any contract into which they are incorporated shall be subject to Australian Law and the exclusive jurisdiction of the Courts of Australia.

Brisbane,    Gold Coast,     Sunshine Coast,     Ipswich

Marquee Powered By Know How Media.

© 2011 Hens' Heaven - The Pamper Parties People